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In November, 2016, I decided to trade-in two video games with quoted value of $40 each (total $80). The condition to qualify for the trade-in value was for Dealtree to received the items within 14 days. I mailed the items and the tracking numbered showed that the...
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#968440
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I tried to purchase a computer through the dealtree/bestbuy auction site. I won a computer for a total of 282 dollars with tax/shipping included. I tried to pay. they denied my card because they "say" my billing address didnt match my credit card, which is not true,...
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1.0
#649488
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I was given an estimate of $25 for trading in a digital camera that had only been used for a few months. I professionally packaged the camera with working battery and all cables. It took several weeks for Dealtree (Bestbuy) to process the camera and then I was sent...
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#298082
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I traded in a cell phone which estimated worth $75. They told me a BEST BUY gift card would be mailed to me. A week after I get the email about it the card being shipped I get another email saying that the address I gave was invalid. I knew it was not invalid but to...
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#252247
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Long story short. I am like all the other people who have posted on this site. I just sent in a SONY laptop that is in working condition and is fully functional and I paid $20 dollars for UPS to wrap it. The original quote was $150, but now I got an email saying that...
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Anonymous
beeps

DEALTREE beware! Purchased Macbook Pro 2012 MD103LL/A after winning auction on Best Buy Secondary Markets Auction site (run by DEALTREE), who immediately charged my AMEX. Wow,...

Anonymous
nevermind

problem is fixed. they emailed me a few days ago that they made a mistake, and i should get a gift card in 7 days.

#247835
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this trade in program is ***!! they told me online I could get 114 for my old hp and over 100 or my old toshiba. only asking about how big the laptops were and were there any hard drive problems,(online) and there weren't, but at the store they *** ripped me off and...
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#242049
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ok i traded my laptop away and then found i would rather sell on ebay so now i have asked them to return it back. last wednesday they emailed me saying they will have the invoice ready for me to pay by friday and today its wedneday which ended and no invoice yet....
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#222043
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I sent a PS3 in to Dealtree working with a game and controller, as well as necessary cords. They claimed it did not work. I replied there is still value to the parts game and controller. They said their wasn't so I PAID to have my things shipped back to me. I get...
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Belle Plaine, Minnesota
#219115
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I heard about dealtree and this product on TV and deceided to purchased it. I thought they were new, the Kodak (easyshare C140)digital camera and (P725)digital frame, a bundle deal, only to find the digital frame does not work. Tried contacting the company through...
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Anonymous
Tom

Hello people!!!! I buy at dealtree all the time and have no problem. only once I had to return something and it didn\'t cost me nothing and the gave me my money back in a week...

Anonymous
Gauge

Try calling 972-537-0746, she is a lot of help!!!

#202545
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So I sent a laptop trade in valued at $177 to Bestbuy aka Dealtree. Once they have it the scam is they claim it has no value and your choice is pay them to send it back or let them recycle it. 99% give up because of the low $ involved and they walk off with pure...
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Anonymous
meeeeeeee

Cowboom/Dealtree is the worst. Their customer service is a joke. It takes for ever to get an answer from them, and when they DO respond, it's to tell you that there's nothing ...

Anonymous
***cessfullyDealTreeFree

Yes Dealtree\'s Customer Service in Irvine/Chino California is the worst customer service in existence..... If you want to be told lies, treated like you are a bother to them,...

#196844
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