Dealtree states that exchanges can be made within 7 days of reciept.The item they sold was not in the shape as described in the auction.
Having a number of other issues probably not stated because the item would have been near impossible to have gotten rid of. When attempting to notify them, they simply don't respond. They won't respond to emails, complaints, paypal and square trade resolution requests. They do respond to negative feedback with negative feedback lying about the situation.
If you get scammed by them the best thing to do is file suit in small claims court.
Otherwise you will just chase your tail around in circles.
Reason of review: Not as described.